COVID-19 Update for Queensland Clubs & Facilities

This document has been updated since our last communication, please read this email in its entirety.

Dear Queensland Golf Clubs and Facilities, As you are aware, COVID-19 or the Coronavirus as it is more commonly known has created global health concerns regarding the disease and its infection rates.

Golf Australia is writing to provide further assistance and guidance to our clubs and facilities on this important topic.

Please note, all information communicated by Golf Australia to date will be located on our website at Our communications moving forward will contain only new information and updates. It is Golf Australia’s recommendation to clubs and facilities that advice from the Australian Government’s Department of Health should be monitored closely over the coming days and weeks, as well as the Australian Government’s Smartraveller website. Advice may change from day to day.

Please note, Golf Australia remains fully operational for all of your clubs and facilities support, rules and handicapping and competition management requirements. For contact details of each departmental area, please visit

This communication is Queensland specific and contains guidance from the Queensland Chief Health Officer, the Queensland Government Director-General, Department of Justice and Attorney-General as well as from the Federal Government.

Member, Guest and Staff health advice

Golf clubs and facilities are often heavily trafficked, and there is a chance that a member, guest or member of your staff will be exposed to, or test positive to, COVID-19.

It is vitally important that if a member, guest or staff member tests positive to COVID-19, they must inform the club/facility as soon as possible. If this has occurred, anyone testing positive will be contacted by the State/Territory Department of Health in relation to contact tracing. You should then take advice on ongoing facility operations from your State/Territory Department of Health.

Clubhouse and Golf Operations On Sunday, March 22 the Australian Government announced a closure – from midday, Monday, March 23 – of all pubs, licenced clubs, bars, restaurants and cafes (dining in), cinemas, casinos, places of worship gyms and indoor sporting venues.

It is Golf Australia’s advice that all clubhouses should be immediately closed for normal business. This advice has been given based on feedback received from State and Federal Governments across Australia. However, at this time Golf Australia believes that golf can and should continue to be played, whilst observing all social distancing protocols.

Considering the recent announcements, Clubs should be doing all they can to protect the privilege of being able to play our sport during these challenging times. Clubs should be actively discouraging the congregating of players and not drawing any undue attention to our hospitality offerings.

The Queensland Chief Health Officer, Dr. Jeanette Young and the Queensland Government Director-General, Department of Justice and Attorney-General, David Mackie have provided advice to Golf Australia that Queensland Golf Clubs can operate on their Golf Courses from Wednesday 25th March, 2020 in accordance with National Cabinets approved measures relating to outdoor gatherings which includes but is not limited to having groups less than 10 people and maintaining a 1.5m spacing.

Licensed golf clubs can sell take-home liquor to their members.

The consumption of the liquor on the premises e.g. in the club, around the club house, or on the course, is not allowed.

Pro shops can be used but people must not congregate in this area

Playing Golf:

It should be noted that the vast majority of golfers can and should continue to visit your clubs and facilities as per normal. Of course, golfers should exhibit a heightened awareness of personal hygiene as has been encouraged by state and federal health departments. By its nature, golf promotes a level of social distancing and while it is important that this is adhered to, golf is a lower risk sport than many others.

You should continue to review your operational plans. Practical examples of this include: Removing ‘Shotgun’ and ‘Two-Tee’ Starts to reduce peak service loads across the course Creating larger gaps in between groups on the tee sheet Reducing or cancelling club competitions with a heightened focus on social play Use of ‘Halfway Huts’ and ‘Catering Carts’ for takeaway food and beverage options (minus alcohol) to minimise service impacts from the closure of Clubhouses. Clubs and facilities should not offer seated areas. Encouraging members and guests to congregate in violation of social distancing restrictions and restrictions placed on bars, cafes and restaurants. It is important that golf clubs and facilities adhere to these restrictions to ensure golf can continue to be played and is not seen as flouting the restrictions in place for other businesses. Review whether the Pro-Shop is an essential service and whether it can close, or operate in a reduced capacity. It will continue to be important for club Boards and management to review contingencies to plan stages ahead for club operations should public information change.

Practices across your facility should display a heightened regard for the sanitation of surfaces, of which your cleaning chemical provider will be able to provide guidance on.

Staff and volunteers should exhibit a heightened awareness of personal hygiene as has been encouraged by state and federal health departments.

Golf Australia has collated a range of proactive actions that Clubs have implemented across the country. This list can be found on Golf Australia’s website, on the dedicated COVID-19 page, and will be updated from time to time. If Clubs would like to share what they are doing in their facility, they can send these stories to

Industrial Relations advice: For specific Industrial Relations advice, please contact the licenced venue peak body or business advisory organisation in your state (Community Clubs Victoria, Clubs SA, ClubsNSW, Clubs WA, Clubs QLD, Clubs NT, Tasmanian Hospitality Association).

If your Golf Club or Facility is not a member and requires advice, please contact Golf Australia Club Support on

Golf Australia – staff update: All Golf Australia staff will work from home starting Wednesday, March 18, however we remain fully operational as a business. We will still be contactable via regular means such as phone and e-mail, and our reception phone will be diverted to ensure all incoming calls are answered. As previously noted, the virus and potential implications are changing constantly and we will continue to monitor accordingly, and provide updates to clubs and facilities as regularly as required, or alternatively when additional Federal Government updates are announced. For further information from the Federal Government on COVID-19, the Coronavirus Health Information Line operates 24 hours a day, seven days a week on 1800 020 080. If you require additional information or have questions please do not hesitate to contact us:

Luke Bates – QLD State Manager – 0439 780 677 –
David Webber – Clubs & Facilities Support Manager – 0498 498 242 –

Kind regards, Golf Australia

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